The countertop was a problem far too unruly for AI to solve. When the customer called in to Ikea’s remote-sales center in Helsingborg to order a custom-cut slab for his kitchen counter, the dimensions
It’s hard to get a splashy sound bite out of Michael Dell, even if you tee him up for one. When asked how big a growth opportunity the AI wave could be for his
One question I hear repeatedly from Fortune 500 executives is: “If AI is making our teams more productive, why doesn’t the business feel any faster?” What’s interesting is that very few of those conversations
